Privacy Policy

WellGrow Systems ("we," "us," or "our") provides digital infrastructure and workflow automation services for health and wellness professionals. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data. By using our website or services, you agree to the practices described here.

We collect information you provide directly to us, including:

• Contact information such as your name and email address when you submit an inquiry, request a quote, or book a discovery call.
• Business details such as your specialty, business stage, challenges, and services needed, shared through our forms.
• Booking details including preferred dates, times, and notes related to discovery calls.
• Payment information processed securely through our payment provider. We do not store full card numbers; payment data is handled by our PCI-compliant payment processor.
• Account credentials you choose to share with us when granting access to existing tools or platforms for setup and integration.

We use the information we collect to:

• Respond to inquiries and provide personalized quotes.
• Schedule and manage discovery calls and project work.
• Process payments and fulfill purchased services.
• Communicate with you about your project, support requests, and relevant updates.
• Improve our services, website, and client experience.
• Comply with applicable legal obligations.

We do not sell your personal information. We share information only as necessary to provide our services — for example, with our payment processor to complete transactions, with scheduling and calendar tools to manage bookings, or with service providers who help us operate our business. We may also disclose information when required by law or to protect our rights.

We retain the information you submit for as long as needed to provide our services and to fulfill our administrative and legal obligations. Inquiries and lead records are retained to support follow-up and project history. You may request deletion of your records at any time (see "Your rights" below).

Our website may use cookies and similar technologies for basic functionality and to understand how visitors use the site. You can control cookies through your browser settings. We do not use advertising cookies.

We take reasonable measures to protect your information, including limiting access to authorized personnel and using secure, encrypted connections. However, no method of transmission or storage is fully secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of certain communications. To exercise these rights, contact us using the details below.

WellGrow Systems provides digital infrastructure, website development, workflow automation, and business systems support. We are a technology and operations partner — not a licensed healthcare provider, legal advisor, financial advisor, or accounting firm. Our services do not constitute medical, legal, financial, or regulatory advice. Clients are responsible for complying with their own professional licensing requirements, HIPAA or equivalent privacy obligations, and applicable laws in their jurisdiction. Where sensitive client information is involved, we work with you to implement appropriate safeguards, but ultimate responsibility for regulatory compliance rests with the licensed professional or practice.

Our website may contain links to third-party tools and services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before sharing information.

Our services are intended for business use by adults. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us so we can delete it.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Email: support@wellgrow.systems